AI Consulting Governance & Strategy Expert (AI Community)

About the Role:

At TELUS Digital, we believe that the true power of AI lies in its responsible and strategic application. As a Specialist in our AI Consulting Governance & Strategy Community, you are the architect of trust and value. You will work at the intersection of business, law, and technology to design the frameworks that allow organizations to scale AI safely and effectively. We look to you to translate complex regulatory requirements into actionable roadmaps, ensuring that every AI solution we build is ethical, transparent, and high-impact. At TELUS, you don't just follow the rules; you help set the global standard for responsible innovation.

What You’ll Do (Key Responsibilities):

• Strategic Roadmap Development: Collaborate with executive stakeholders to identify high-value AI use cases and align them with long-term business objectives and ROI targets.
• Governance Framework Design: Build and implement robust AI governance structures, including accountability models (RACI), policy guidelines, and ethical review processes.
• Regulatory Compliance & Risk Management: Lead cross-functional assessments to ensure alignment with global standards (e.g., EU AI Act, GDPR, NIST RMF) and mitigate risks related to bias, privacy, and security.
• Ethical Oversight & Transparency: Develop rubrics for Model Explainability and Fairness, ensuring that AI-driven decisions are traceable, unbiased, and socially responsible.
• Organizational Change & Literacy: Facilitate workshops and training programs to bridge the "AI expertise barrier," fostering a culture of data-driven decision-making and ethical AI adoption.

How to qualify

What You Bring (Mandatory Qualifications):

• Education: Minimum of a Bachelor’s Degree in Business Administration, Law (Digital/Tech focus), Management Information Systems, or Ethics/Philosophy. An MBA or JD is highly preferred.
• Native Language: Native-level proficiency in your primary language is mandatory to navigate regional legal nuances and lead local stakeholder engagements.
• English Proficiency: Minimum B1 (Intermediate) level English to collaborate with our global community and interpret international regulatory frameworks.

Strategy Experience: 2–3 years of experience in management consulting, digital transformation, or corporate governance with a focus on emerging technologies.

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:

Currently, pay rates for experts range from $20 - $50 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.

Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

Frequently asked questions

What are the steps of your application?

First, complete the application form by entering your accurate details. Then complete the internal exam, followed by reviewing and signing the Terms and Conditions. Once you have finished these steps, make sure you upload your CV and the degree or certificate for your highest completed level of education.

What happens after you complete the internal exam?

Congratulations on completing the internal exam! If you pass, your application will move to the final stage of the review process.

What’s next in your application stages?

If this is your first time applying to TELUS Digital, you will receive an email requesting ID verification. Please complete this step promptly, as it is required to proceed with your application.

What does In review mean on your profile?

If your application is still In Review and you haven’t completed the ID verification, you will be contacted with a reminder to complete it. Additionally, make sure that your CV and all educational information are uploaded to your profile.

What does selected mean on your profile?

Congratulations! You have been selected to join our freelance expert pool based on your qualifications and domain expertise. Here’s what to expect: Our recruitment team may contact you with surveys for specific projects, both internal and client-based. These surveys often have short response windows, so it’s important to respond quickly. Prompt responses will ensure you receive detailed project information and the next steps from the recruitment team.