Global AI Expert & Evaluator

TELUS Digital is building a global community of experts to evaluate, challenge and improve advanced AI systems.

We are looking for university students, graduates, researchers and experienced professionals with expertise across Artificial Intelligence, Machine Learning, LLMs, Mathematics, Science, Engineering, Linguistics, Cybersecurity, Psychology, Law, Healthcare, Finance, Education and other specialist disciplines.

You do not need a degree specifically called “Artificial Intelligence.” We are looking for people with strong subject-matter expertise, analytical thinking and the ability to assess whether AI is accurate, logical, safe and fit for purpose.

What you may work on:

Depending on your expertise, you could evaluate:

AI & Machine Learning

• AI/ML concepts and technical outputs
• Model reasoning and performance
• Data and technical accuracy
• Coding and computational outputs

LLM & NLP

• AI-generated text and conversations
• Language, meaning, context and reasoning
• Hallucinations and factual accuracy
• LLM responses and instruction following

Mathematical & Logical Reasoning

• Mathematical calculations
• Statistics and probability
• Logic and multi-step reasoning
• Scientific and quantitative problem solving

AI Safety & Red Teaming

• AI failure modes
• Unsafe or inappropriate outputs
• Model vulnerabilities and weaknesses
• Adversarial and edge-case scenarios
• Responsible AI behaviour

Domain-Specific AI Evaluation

• Healthcare & Medicine
• Law
• Finance, Economics & Accounting
• Education
• Engineering & Robotics
• Physics & Science
• Business
• Humanities & Social Sciences
• Linguistics and other specialist domains

You may be asked to:

• Evaluate AI-generated responses against defined criteria
• Identify factual, technical, linguistic or reasoning errors
• Compare multiple AI responses and determine which is stronger
• Assess whether an AI solution is accurate, relevant and logically sound
• Identify hallucinations, inconsistencies and potential risks
• Apply evaluation guidelines consistently
• Provide clear, structured expert feedback
• Help establish and maintain high-quality evaluation standards

How to qualify

This is expert AI evaluation — not traditional data annotation.

Who we're looking for

You may be a:

• Min Bachelor's, Master's or PhD graduate
• Researcher or academic
• Industry professional
• Subject-matter expert
• AI/ML practitioner

Relevant backgrounds include:

Artificial Intelligence • Machine Learning • Computer Science • Data Science • Mathematics • Statistics • Physics • Engineering • Linguistics • Computational Linguistics • Psychology • Cybersecurity • Law • Medicine • Healthcare • Finance • Economics • Education • Business • Science • Humanities

Assessment:

In order to be hired into our community, you’ll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification.

Payment:

Currently, pay rates for experts range from $45 - $160 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.

Frequently asked questions

What are the steps of your application?

First, complete the application form by entering your accurate details. Then complete the internal exam, followed by reviewing and signing the Terms and Conditions. Once you have finished these steps, make sure you upload your CV and the degree or certificate for your highest completed level of education.

What happens after you complete the internal exam?

Congratulations on completing the internal exam! If you pass, your application will move to the final stage of the review process.

What’s next in your application stages?

If this is your first time applying to TELUS Digital, you will receive an email requesting ID verification. Please complete this step promptly, as it is required to proceed with your application.

What does In review mean on your profile?

If your application is still In Review and you haven’t completed the ID verification, you will be contacted with a reminder to complete it. Additionally, make sure that your CV and all educational information are uploaded to your profile.

What does selected mean on your profile?

Congratulations! You have been selected to join our freelance expert pool based on your qualifications and domain expertise. Here’s what to expect: Our recruitment team may contact you with surveys for specific projects, both internal and client-based. These surveys often have short response windows, so it’s important to respond quickly. Prompt responses will ensure you receive detailed project information and the next steps from the recruitment team.